Knowledgebase: Journalism
SnapStream and Google chrome compability
Posted by Reza Fouladgar on 10 September 2015 08:16 AM
As we noted previously, Google has announced that support for the Netscape Application Programming Interface (NPAPI) has been dropped permanently in version 45 of Chrome, which was released this week and will be rolled out imminently.

Unfortunately, as the SnapStream web player is built on NPAPI, this means that we will be unable to provide playback in Chrome through the web player after version 45. The web player will remain compatible with Internet Explorer* in Windows, Safari in Mac OS, and Firefox in both Windows and Mac OS. 

The web player will still work in versions 42-44 of Chrome if NPAPI is enabled in the browser settings. See our knowledgebase for more information:
http://snapstream.zendesk.com/entries/93109728-Google-Chrome-fails-to-detect-the-SnapStream-Web-Player

In the future, we will be moving toward providing playback of H.264 content without the use of a browser plugin. We will provide further bulletins as we make progress toward this goal. 

If you have questions contact support staff at support@snapstream.com.
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